Privacy Policy

Introduction

Welcome to https://longmont-anxiety-therapy.denvermentalhealthcare.com (hereinafter referred to as “Longmont Anxiety Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy describes our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://longmont-anxiety-therapy.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us.
Online services and resources provided through our platforms.
Interactions between our users and our digital assets.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your data:

Account Creation and Management: When you create an account with us, we collect and store your account details, including your name, contact information, and login credentials.
Payment Transactions: We process payment information when you make purchases or subscribe to our services, ensuring secure handling of financial data.
Communication: We may reach out to you via email, phone, or SMS for service updates, newsletters, or promotional offers. You can manage your communication preferences in your account settings.
Data from Interactions: We gather information about how you interact with our services, such as the pages you visit, features used, and feedback provided.
Analytics and Research: Anonymized data is used for analytics and research purposes to improve our services and user experience.

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver tailored services:

Account Information: This includes your name, email address, and password (hashed and salted for security).
Payment Details: Credit or debit card information, billing addresses, and payment history are securely stored.
Financial Records: We may maintain records of transactions for accounting purposes, in compliance with financial regulations.
Purchase History: Details of your purchases, including products or services acquired from us.
Mobile Device IDs: Unique identifiers from your mobile device to personalize content and improve performance.
Location Data: Information about your location when you use our location-based services (always with your consent).
Feedback and Reviews: Your comments, suggestions, and ratings help us enhance our services.
Social Media Profiles: If you choose to connect your social media accounts, we may access certain personal information from those platforms (with your permission).
Product Preferences: Data about products you show interest in or purchase assists us in providing personalized recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several essential purposes:

Strictly Necessary: These cookies enable core functionalities like login, navigation, and page rendering.
Preferences: They remember your preferences, language settings, and customization choices.
Analytics: Analytics cookies help us understand how our website is used, providing insights for improvements.
Marketing: Marketing cookies track your browsing behavior across websites to deliver targeted advertisements. You can manage these through our Cookie Manager or browser settings.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and business needs:

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining records, and ensuring compliance.
Once the data is no longer required, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

Longmont Anxiety Therapy implements robust security practices to safeguard your personal data:

Encryption: We use encryption protocols to secure data in transit and at rest.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive information.
Regular Audits: We conduct regular security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old:

Our services do not intentionally target or collect personal data from minors.
If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Rectification: You can request access to the data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may opt to restrict the processing of your data for specific purposes.
Data Portability: We will provide a copy of your data in a structured format upon request.
Objection: You have the right to object to certain uses of your personal data, such as direct marketing or profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
Appeals and Complaints: If you believe your privacy rights have been violated, you can file an appeal or complaint with our privacy team or relevant authorities.

Changes to Privacy Policy

We reserve the right to update this policy as needed:

Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]
Postal Mail: [Our Physical Address]

We are dedicated to addressing your concerns and ensuring a transparent and secure user experience.